The laptop does not see the headphones

Sound tuning in laptops does not take much time. However, often users are faced with a situation where the laptop "does not see" the headphones. This problem is solved without contacting a service center. Next, read about the possible causes of the malfunction and how to resolve it.

How to check parameters

Most often, a malfunction occurs due to a malfunction of the laptop or device for listening to sound. An important point at the initial stage is the search for the cause of the breakdown. The easiest way is to connect the headphones to another gadget, for example, a smartphone. If they work, then the reason should be sought in the computer or connector. If not, you will have to carefully study the audio equipment. To check the parameters you need:

  • Use the correct connector: the desired jack is indicated by green or a picture in the form of headphones.
  • Activate the volume, as otherwise the gadget will not make a sound under any circumstances. Often users turn off the sound and forget about it, and then, when trying to connect the headphones, they think that they are malfunctioning.
  • Make sure the sound card is in good condition. The sound should go through the speakers, and if this does not happen, then the problem is clearly not in the specific equipment.

The laptop does not see the headphones in the jack

Me: what to do?

In most cases, simple methods will help to cope with the problem. Try the following:

  • Disconnect and reconnect the headset, and also check whether the plug is inserted into the connector.
  • Reboot the device: many system errors can be fixed that way.
  • Download and install new drivers for your sound card. There is a universal solution - a package of ready-made codecs, which allows you to play most formats in high quality without restrictions.
  • Update the driver. This can be done by searching for a specific headphone model in the "audio inputs and audio outputs" section. Go to the website of the manufacturer of the headphones and download the latest driver so that the gadget can easily recognize the model of headphones.
  • Configure drivers using Realtek for Windows as an example.
  • Set up sound on a Windows system. When the parameter is disabled in most operating systems, an icon with a cross will be displayed in the lower right corner. Also adjust the sound in the program (player).
  • If the plug or connector is broken, they must be replaced.
  • If the headphones are wireless, then you need to check the network connection and the health of the module through the network and sharing control center. For the activation of the adapter is a separate application. Also check the percentage of charging the headphones.
  • Check the cords for mechanical damage, as well as the cables and connectors for permanent contact.

Attention! It is also useful to try to open the same audio file in different players. It happens that there is no sound due to the incorrect operation of a certain player. In this case, rebooting the system usually helps.

There are several reasons why the laptop does not see the headphones. We will consider in detail each of them and possible solutions. However, it should be remembered that the device of each manufacturer is unique, the improvement of technology does not stand still. Therefore, each case is individual.
Search for viruses. There are times when inconsistency occurs due to the appearance of viruses. You must scan the device for threats or download a free utility. One of the most popular solutions to solve this problem is Dr.Web Cureit utility. In case of detection of malicious objects, it will cure the device without any problems. You can also use the antivirus already installed on the laptop.

System Restore. There are times when a problem occurs due to a failure in the system. If difficulties have appeared recently, then try to restore. During the execution of programs, programs and services that have been recently downloaded may be deleted. To do this, you must:

  • In the upper right corner of the control panel find the search box.
  • Enter the text "restore".
  • In the recovery window that opens, you must open the system recovery function.
  • By selecting a control point, you can start the process.

Reference! System recovery can be done by calling the "restore" line and the Rstrui command.

Other reasons. Headphones may not be recognized by the laptop due to the default or deactivated audio devices. Often this problem accompanies the Windows 7 operating system. To eliminate the inconsistency, follow the recommendations:

  • In the sound settings, change the default device or just turn off the device. In the sound section of the control panel, select headphones as the default device.
  • Check the sound volume and its activation. Click on the volume icon in the lower right corner and move the slider. Pay particular attention to the sections “general” and “sound”.

Also, the reason may be in outdated codecs and an attempt to download audio tracks, the format of which is not supported by the system. The most difficult situation will be a broken socket or audio card. You can check a burnt out sound card through "my computer" in the "device manager" section. If it is faulty, an exclamation mark will light. In this case, it is better to contact a specialized service center.

The device may not see the equipment due to the internal settings of Windows. To solve the problem, open the control panel and go to the "Hardware and Sound" section. In the “sound” section, select the headphone icon and press the “Set as default” key.

If the headphones themselves have broken, then there can be many solutions to the problem. First of all, it is worth assessing the extent of the breakdown and the cost of eliminating it. Indeed, in some cases it is much easier to buy a new device than to pay for repair or replacement of elements. In simple cases, the usual soldering of the connectors helps.

Why does this problem often occur in Windows 10?

In Windows 10, this problem occurs most often due to a failure in the driver settings. You can check for the driver in the following way: through the "start" and "control panel" you need to get to the "device manager" section, through which you can get to the "audio inputs and audio outputs". Then pay attention to the presence of an exclamation mark. If not, then the driver is already installed.
If the device has just been purchased or has a new OS, then it is easiest to install DriverPack Solution. She is proven and safe. In addition, with its help you can find and download other important utilities. Search and installation will not take more than five minutes. She will automatically find and install the necessary data. An important nuance is the choice of expert mode. Also carefully study the fine print and be sure to manually check the boxes so as not to download a lot of unnecessary programs. Also, drivers may crash or behave incorrectly. Reinstall as follows:

  • Using the Win - X combination, call the context menu in which select "task manager".
  • Next, find audio, gaming, and video devices.
  • Select the type of sound card that is on the device and click the "delete" checkbox.
  • Drivers can be found and downloaded on the official website of the motherboard.

Most gadgets have the Realtek operating system installed, so the driver settings are the same everywhere. To do this, go to the settings and separate all the input jacks as independent input devices. Then turn off the front panel slot detection. However, the last point for laptops may not be relevant. If the sound card is different, then the configuration features should be found on the website of the official manufacturer.

Important!WITH Windows 10basic drivers are installed. In the case of other operating systems, users must download them separately.

Thus, there are several reasons why there may be problems with the activation of sound on devices. In most cases, using the proposed recommendations, they can be eliminated independently, without contacting a service center.

Watch the video: Windows 10 Not Detecting Headphones When Plugged In FIX (April 2024).

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