How to return a meat grinder

You bought a meat grinder, but later realized that the goods did not suit you. There are usually two reasons for this. The first is when the product did not fit the specifications or you simply realized that you did not need it. The second situation, when the goods turned out to be defective: completely not working or partially defective. What to do in such situations? Can I get a refund?

The buyer purchased a meat grinder, which is fully operational: it has no chips, high-quality and works without interruptions, but for some personal reasons he changed his mind.

There may be many reasons: I did not like the color, there was no need, at the same time gave another unit and so on.

IMPORTANT! You do not have to specify the reason for the return without marriage, the wording "does not correspond to personal preferences" should well satisfy the staff.

By law, a store is not required to give you money for a working model. Nevertheless, there are some ways to help implement returns.:

  1. Exchange for another product. Change to another product at a reasonable cost - it’s easy for the store. Most often, management does not want to stir up a conflict and it is easier for them to meet them.
  2. You can insist that when buying a product, all the information was not provided. For example, it was not proposed to issue a warranty card.

In any case, it’s worth acting in a friendly manner, because it’s not the store’s fault that you changed your mind about buying a meat grinder, therefore both parties should be satisfied as a result of negotiations.

Conditions for returning a working meat grinder

  • have a check;
  • the box is not damaged;
  • labels, tags and seals are not stripped;
  • there is no damage on the meat grinder body itself;
  • fully operational condition of the motor and other parts;
  • no more than two weeks have passed from the day of purchase.

REFERENCE! If the check is lost, it is also possible to return the goods, for this you will need several witnesses and you can also request evidence from the video camera in the hall.

Terms of return of a working meat grinder

Returning the meat grinder in perfect condition, you must receive the money no later than 3 days. In practice, this is delaying up to 10 days, as the store knows what is coming to meet you and can dictate certain conditions.

How to return to the store a meat grinder with marriage

You can be calm - the law is completely on the side of the consumer who was not lucky with the defective product. Even if the buyer has already operated the meat grinder, he can count on full compensation.

What defects are considered defective:

  • initial cracks in the body;
  • engine inoperability;
  • damaged wires;
  • gear transmission mechanism fails;
  • spoiled electronics;
  • any parts are bent;
  • defect in auger or adapter sleeve.

Terms and conditions of return

It is important to take with you to the store:

  • passport;
  • cashier's check;
  • warranty card.

The administrator in the store will inspect the device and decide to either issue a refund immediately, or additional expertise will be required. As a rule, workers prefer the second option. They send the device for examination to a specialist at their own expense. If the factory defect is confirmed, then you will be fully refunded. If not, you will be asked to cover all the financial costs of inspecting the equipment. You can appeal the decision already in court.

Before buying a meat grinder, get acquainted with a wide range of models. Find out for yourself what features you need, what power comes in handy, what size suits you. Be sure to read reviews on different sites, consult with knowledgeable people.

IMPORTANT! The warranty period of the meat grinder should not be less than 1 year.

Please note that not only instructions are attached to household appliances, but also documents that describe all the properties of the machine. Feel free to ask the consultant to turn on the meat grinder to see how it makes noise, whether the sound is uniform.

Watch the video: MAN VS MEATGRINDER? Guts and Glory #2 (April 2024).

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