The computer does not see the printer

A computer is a complex mechanism that works with information and performs many functions simultaneously. However, for the implementation of all processes and ensuring fast and consistent work, special devices have been developed that connect to a computer. They are divided into equipment for input and output information. It happens that the printer does not see either a Word or a laptop. The situation when word is to blame is somewhat more complicated.

In order for everything to work properly and without interference, you need to properly connect the equipment, and then configure it. Sometimes at this stage there can be problems of various kinds (from damage to wires to complex failures in the program). To solve them you need to read the instructions or find information on the Internet. Today we will share the instructions for connecting the printer, tell you about possible problems and how to solve them at home.

If there is no connection, do not immediately disassemble the case or contact the service center. Perhaps the reason why the computer does not see the printer is quite simply solved. All faults are divided into mechanical damage and malfunctions in the system software. The most common of these are the following options:

  • Disconnect the wires from the power source or from the computer. Damage to the cable with frequent kinking.
  • Failure of the case of equipment and damage to the boards and chips.
  • Incorrect wiring to connectors.
  • Incompatibility of equipment in the absence of software and drivers.
  • Incorrect settings for access and removal of printable files.
  • Viral damage to the system by malware.

Try yourself to examine the technique to identify the source of the problem. For example, it may be that the cord is not fully inserted; it is just visible only at close range. If it is difficult to do this, click on the diagnostics to automatically find errors in the system.

IMPORTANT: Periodically inspect the housing and prophylactic cleaning equipment to prevent malfunctions.

Two main types of printer mates are commonly used. Recently, the most popular is the wireless option of pairing technology. If your printer uses this method, but the computer does not see it, most likely the problem is the following:

  • The device is turned off or disconnected using the button on the control panel.
  • The wi-fi system is turned off on the computer itself in the settings menu.
  • The printer does not support this feature. Some models are not equipped with such a system.
  • There was a failure in the settings, as a result of which the list of associated equipment was deleted.

Check the correctness of the connection on the above points, correct the deficiencies. After that, the system should recognize the new connected equipment, in which case a dialog box will appear with a choice of possible options for further actions. If this does not happen, try connecting the device using a proven method through a wired connection.

Wired connection appeared earlier, its essence lies in the use of special cables and connectors for connecting various equipment. This method is the most reliable, since everything depends only on the condition of the wire. Therefore, interference with network access will not lead to printer malfunction. However, despite the advantages, even with this option, problems may arise:

  • Discharge of wires from the connector. This situation is particularly relevant in the long term of operation, when the sockets move away from the main body.
  • Damage to the wires both outside (visible gap), and inside under the braid (can be detected only with a multimeter).
  • Mismatch of sockets and cable connectors. In this situation, you can use the appropriate adapters.
  • Failure in the settings for the recognition of the connected equipment.

This type of problem can also be solved by yourself, it is enough to replace the failed elements to restore work.

IMPORTANT: Try connecting a USB flash drive or other test equipment to the connectors. If the device works, then the connector is not damaged. In this case, you need to look for a fault in the wiring or printer.

If this is your first encounter with connecting equipment, you should be familiar with the sequence of actions performed. To do this, you can use the step-by-step plan and instructions for connecting the equipment. But since the use of different operating systems, the algorithm will vary slightly, it is necessary to understand each case separately. For convenience, we offer a description of the printer connection scheme when working with the latest Windows versions.

In Windows 7.Let's start in order with the earlier version. In Windows 7, the basic algorithm of actions and a step-by-step description of the manipulations will be considered. In the future, it will be taken as a basis for two other versions of software with minor changes. Get to work:

  1. Include all items in the power supply.
  2. Use a wired connection with a USB cable. Plug it into the appropriate connectors on the panel.
  3. Enter the "start" menu on the desktop, in the search bar, enter the brand name of your printer, under which it is recorded in the system.
  4. Click on its display, in the absence of this item, go to the menu "devices and printers."
  5. Right-click and select "add new ...". From the list, select the desired option.

In Windows 8.In this version, the interface is slightly modified, so the path to the desired section will be different. Perform everything according to the basic plan for Windows 7, but after starting the "start" menu, follow the other instructions:

  1. Go to the section "equipment and sound."
  2. Next, select the line "devices and printers."
  3. Click on the "add" button.
  4. This will open the installation dialog box.

In Windows 10.In the modern version, the path to installation will be even easier. Despite the updated interface, it’s still convenient to navigate. Simply go to the start, then in the "options". From this section, go to the "device". From the tab “printers and scanners” select the model of equipment you are interested in, click on the button that says “add”. After that, the installation will be performed. Now you can use the printer and print documents.

If the computer does not recognize the device when all the connection steps are performed correctly, the problem may be hidden in the wrong settings. But for complete certainty, perform the following manipulations:

  1. Check the presence and connection of all wires to the correct connectors. If necessary, buy adapters.
  2. Turn on the equipment by pressing the appropriate launch buttons.
  3. See the system settings, ensure the normal operation of the printer. Select the mode of operation, pairing method, print format ...
  4. Go to the main menu, then in the "devices and printers." View basic model information.
  5. If necessary, update the software and reinstall the drivers.
  6. Download the Microsoft fix it application for automatic troubleshooting.
  7. Restart your computer, completely disconnecting it from the network, and then reconnecting the device. When you turn on the modern printers automatically troubleshoot and fix them.

So you can accurately diagnose the problem and solve it, while all systems will be involved. For thorough analysis, you should contact the service center. In general, there is a dispatcher for finding errors. If the devices are not displayed, or the printer is no longer displayed exclusively - a problem in the computer.

IMPORTANT: Save the warranty card, it will provide you with free help to fix the problem or replace the equipment. At the same time do not make self-repair, otherwise the warranty will be void.

When working with printers usually does not arise difficulties. They have a clear display and operating mode. If you have questions, read the instructions that come with the purchased equipment. It will also be helpful to use some tips:

  • Periodically clean the printer from accumulated dirt and dust. Timely refill cartridges and refill paper.
  • Conduct preventive diagnostics of all systems.
  • Work only with a connected antivirus to ensure the security of the data used.
  • Avoid mechanical and thermal effects on the case, it can cause structural damage and malfunction of the chips.
  • Try to periodically replace outdated parts. In the long run, it is worthwhile to completely replace the equipment.

Watch the video: Windows 10 printer problems!! Fix - Howtosolveit (April 2024).

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